You and I -- and, let's be clear, the vast majority of Yankees fans you'll meet -- understand elementary facts about baseball's postseason. If the Yankees win more games than anyone else in the American League, they secure home field advantage during the ALDS and ALCS. They were a Wild Card team, though, so they played fewer games at home.
Fans Furious At Ticketmaster Over Yankees’ Failure To Win Home-Field Advantage
Some Yankees fans do not understand this. They bought playoff tickets well in advance, and when these particular games did not happen, they blamed Ticketmaster. Not the Yankees, or Major League Baseball. Ticketmaster.
This is according to a friend of mine who works for Ticketmaster. She shall remain anonymous for obvious reasons, but her words are after the jump.
I work in what we’re now euphemistically calling “fan support,” which means my direct contact with customers is almost always “hey this dude is pissed off/thinks I’m lying to him/cannot grasp basic concepts of logic, you need to take over my call.”
Add to this the fact that Yankees fans are (unsurprisingly) not the easiest people to deal with, and playoff time is always high stress at my job. We don’t broker every team, but we do sell the Yankees, so if it looks like they’re going to make it to the play-offs we begin selling tickets for every home game they might POTENTIALLY play. So, 3 home games in the division series, four in the league championship.
So, when the Yankees didn’t win enough games to get home field advantage, obviously some of the games were canceled. As a result, we got a lot of angry calls from fans demanding to know why WE canceled their games. This is hilarious because it not only feeds in to the general consensus that our company has the power to just cancel events at our leisure (which, for the record, we do not), but also because Yankees fans apparently have no idea how baseball works.
Again, I don’t mean to specifically vilify Yankees fans by bringing this to light, since the Yankees are only one of a select number of teams that Ticketmaster deals with. I suppose it just serves to remind us that in the world of sports, just as in the world of everything else, there exist people who possess the ultimate losing combination: stupid and mean.
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